Network Status

If you are currently experiencing an issue with your H-Net Connect Service, please check the network status page. Feel free to call our Technical Support team at 62-234-122-343 anytime 24/7/365, or Report a Trouble Ticket Online from Member Area

Current Status

Network Status : Normal

Planned Outages and Maintenance:

-

Bandiwidth On Demand

Have a conference or jam-packed high occupancy weekend coming up? Our exclusive BOD feature allows you to increase your bandwidth instantaneously with a single phone call to us.

Owned and Operated Network

Our high-speed Internet is delivered on H-Net's fully owned and managed network, with zero outsourcing and an up-time exceeding 99.99%.

True Redundancy

Our network is independent and separate from the delivery path of all the other Telco carriers. When they’re down, we will still be up.

24/7 Customer Support

We are available a 100% of the time.

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